Contact Center

Your Customers Will Be Thrilled

A fantastic complement to Crystal Creek fulfillment services is our world-class contact center. We have carefully developed a highly customer centric-experience that relieves you of time-consuming customer care so you can focus time on growing your business.

Using our contact center lets your business enjoy highly streamlined integration with Crystal Creek fulfillment operations. This means higher customer satisfaction, greater flexibility, and a contact center that has a deep knowledge of the entire fulfillment process.

Our services include:

  1. Processing call-in orders
  2. Answering product questions
  3. Live Chat
  4. Providing customer service for existing orders
  5. Outbound calls
  6. Managing order payment

Provide Seamless Support

Our contact center provides seamless customer service for your customers. Direct your toll-free numbers to us and our trained representatives will answer the calls and assist customers as if we were part of your company.

Improve Sales

Our customer support representatives will be educated on your unique set of products and are adept at up-selling, cross-selling, and providing solutions to promote your sales.

 

GET A FREE QUOTE TODAY
Call (360) 778-1543

 

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Request a Frozen Fulfillment Quote

We determine your ideal shipping container and method so that you can see how your product will be delivered firsthand.

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Contact Center

We have carefully developed a highly customer centric-experience that relieves you of time-consuming customer care so you can focus time on growing your business.

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3PL

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Dry Fullfillment

Whether you’re in the business of coffee, tea, or energy bars, Crystal Creek is ready to ship your dry goods directly to your customers.

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