A fantastic complement to Crystal Creek fulfillment services is our world-class contact center. We have carefully developed a highly customer centric-experience that relieves you of time-consuming customer care so you can focus time on growing your business.
Using our contact center lets your business enjoy highly streamlined integration with Crystal Creek fulfillment operations. This means higher customer satisfaction, greater flexibility, and a contact center that has a deep knowledge of the entire fulfillment process.
Our services include:
Our contact center provides seamless customer service for your customers. Direct your toll-free numbers to us and our trained representatives will answer the calls and assist customers as if we were part of your company.
Our customer support representatives will be educated on your unique set of products and are adept at up-selling, cross-selling, and providing solutions to promote your sales.
We determine your ideal shipping container and method so that you can see how your product will be delivered firsthand.
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We specialize in shipping frozen and perishable products to your customers’ doorstep and are #1 for reliability and order accuracy. Our frozen fulfillment centers store your products until orders are picked, packed, and shipped.
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Crystal Creek provides turnkey, multichannel refrigerated fulfillment solutions custom fit to your business. We specialize in shipping temperature sensitive products to your customer’s doorstep and are #1 for reliability and order accuracy.
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We have carefully developed a highly customer centric-experience that relieves you of time-consuming customer care so you can focus time on growing your business.
Learn More